How to Find Your Confirmation Email

Created by Leoni Le Grange, Modified on Thu, 13 Mar at 2:10 PM by Leoni Le Grange

How to Find Your Confirmation Email

1️⃣ Check Your Spam or Junk Folder

  • Open your email inbox and navigate to the Spam or Junk folder.
  • Look for an email from [Your Company Name] with the subject line “Your Trial Account is Active”.
  • If you find the email, mark it as “Not Spam” or “Move to Inbox” to prevent this from happening in the future.

2️⃣ Search for the Email

Use the search bar in your email inbox and enter keywords like:

  • "Your Trial Account is Active"
  • "Account Updates"
  • "Account Renewal Cancelled"

 If the email is in another folder, move it to your Primary Inbox.

3️⃣ Check for Filters or Email Rules

  • Some email accounts have automatic filters that send emails to different folders.

  • Check your email settings to ensure our messages are not being redirected.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article